Shipping & Returns

✈️ Shipping

Orders are prepared and shipped from France

Processing time : 2–5 business days

Delivery times : Europe: 3–7 business days

United States & international : 5–12 business days

All orders are carefully packaged to ensure your bag arrives in perfect condition.

Tracking information is provided once your order has been shipped.

💰 Shipping Costs

Shipping costs are calculated at checkout based on your location.

🇺🇸 International Orders for USA

Customs taxes are included in the delivery price.

The shipping calculated is DDP: "Delivered Duty Paid"

You will not have to pay anything extra.

🔄 Returns & Exchanges

Each bag is hand-painted and unique, but your satisfaction is very important to me.

Returns are accepted within 14 days of delivery Items must be unused and in original condition

Return shipping costs are the responsibility of the buyer

To request a return, please contact me at:

mailto:elles-et-no.68@orange.fr

❗ Damaged or Lost Packages

If your order arrives damaged or is lost during shipping, please contact me as soon as possible.

I will do our best to find a solution quickly.

💬 Questions?

If you have any questions before ordering, feel free to contact me — I'll be happy to help.

Thank you for supporting handmade creations 💛